Keeping you safe

Dearest Roosters,

Red Rooster is pleased to announce our Health and Safety measures and layout changes to ensure 2020 is not just an incredible weekend, but a safe one for our dearest audience.

Keeping you safe

We are creating a fully outdoor, managed environment so that you can enjoy a festival in the way you love, whilst we do all we can to keep you safe. Being a managed and monitored site doesn’t mean you can’t enjoy your Red Rooster weekend to the fullest extent. Attending Red Rooster is safer than spending your weekend going between the beaches, parks, indoor supermarkets and shopping centres.

We, as team Rooster, which includes you guys, have a duty of care to protect our loved ones and others around us. Just like when we go outside every day, there is a level of public responsibility to remain socially distanced so that we can keep everyone safe. Red Rooster is one of the only festivals that will be proceeding in 2020, and that’s because although we are a very small festival, behind it lies one of the highest levels of production teams in the country, and we have an audience that are responsible, incredible individuals. We are setting a precedent on how an event can operate safely in these crazy times, whilst still retaining the festival environment that we hold so dearly to our hearts. We need you to help us set this precedent.

But first. No one should attend the event if:

  • They are experiencing symptoms common to Covid19 (high temperature, continuous cough, loss of taste or smell)
  • They or anyone in their family has had symptoms in the last 14 days
  • They have been contacted by the official Test Trace Isolate Service
  • In all the above cases, people should isolate as necessary.

Just like we should all do before visiting loved ones, it is requested that all guests try to limit contact as much as possible by not attending busy indoor places for at least a week ahead of attending Red Rooster to be sure that their chances of having picked up the disease are limited.

To mitigate transmission and impact we expect everyone to remain vigilant and dedicated to the most Covid secure environment possible. Everyone must follow social distancing and hygiene measures in place throughout their stay on site.

Keeping you safe

Although we will provide greatly enhanced washing facilities and hand sanitiser on site, all guests should bring:

  • Hand sanitiser and cleaning materials for their camping arrangements
  • Face coverings. You are required to wear these upon arrival until you are camped up, and when you use the bars or visit traders.

Over 80% of our audience are from the surrounding areas in Norfolk and Suffolk, but any supplies you need, you should get them from your local area where you live, rather than using local services around Red Rooster. This is to protect the local community.

At Red Rooster you must cohere with social distancing measures and always maintain social distancing of 2m with people you do not live with.

To avoid risks of transmission and stay as safe as possible, you should:

  • Only socialise outdoors in a group of up to six people from different households, or in larger groups if everyone is exclusively from one or two households
  • Limit your interaction with anyone outside the group you are attending with, even if you see other people you know.
  • Wear a face covering if you cannot achieve 2m from anyone outside your group

We are blessed with ample space at Red Rooster that we don’t usually use, so the campsites will be much larger, allowing you to spread yourselves out, giving yourself much more space to camp out under the stars. For those that already know the festival, the main stage will now be a traditional festival outdoor main stage, moving to a large area between the King Charles iron gates and the Church. This will enable you to pop up your chair or your picnic blanket and keep at least 2m away from other groups.

Little Red Rooster stage is already an outdoor stage, so that you can sit down and enjoy the music whilst staying socially distanced. The Howlin’ Woods stage will now be an outdoor stage and will be positioned where the main stage usually is, in what will now be a fully outdoor arena. We will of course be providing shade tents and awnings dotted around the stages and festival, so that you can have some shade from the hot Indian Summer sun, or if we encounter a little rain.

In any busy areas such as entrances to the arena, there will be one way systems in place in order to keep you socially distanced. We ask that you take your time, queue responsibly and give your fellow Roosters the space they need.

Keeping you safe

Bars, Food and Retail Traders will have lines and hand sanitiser readily available, just like the supermarkets and shops so that you keep socially distanced and the same as we’ve all been used to since March. You should wear face coverings when queuing for drinks or food to keep those around you safe.

All lead ticket buyers will receive an email stating a window of arrival time when they should join us onsite. These staggered arrival times will now start from 8am on Friday 4th September. Campervans of a certain size will be asked to arrive between a particular time window, other sizes of campervans at another time and family camping ticket holders at a separate time and so on. This is to help reduce having too many people in the same areas. Please make arrangements to ensure you are able to arrive within this time window. If you are unable to arrive within this window of time, please email arrivals@redrooster.org.uk and we will do our best to offer you an alternative time slot.

When you arrive, your vehicles will be separated into lines to be parked up. If it’s a hot day, leave your windows open, so you’re not cooking in your car. Once out of your car, and queuing for the box office/ticket checks, we shall ask you to carry out a temperature check. If you are over 38deg we will ask you to step aside and take a drink of water and relax for 10 minutes before undertaking the check again. Once clear of the temperature check, you will then get to the box office tent, your tickets will be checked, wristbands handed to you (not put on by us as we usually do, but we will ask you to put them on in front of us) and you’ll be able to set up your camping and get ready for the fantastic weekend ahead. If you’re in a live-in vehicle it’ll be the same process, but temperature and ticket checks will be conducted through an open window as far as possible. You will then be handed your wristbands through your vehicle window and then directed to park up for the weekend.

Those that have purchased the moonshine wristbands, which are required to bring your own alcohol onto the site, should collect these from the two moonshine tents located by the King Charles gates and the bridge into the arena respectively.

Portaloos at the festival are greatly increased in numbers, including additional full cleaning services throughout the day of individual portaloos, with running water cleaning stations throughout the festival and campsites, as well as hand sanitiser stations throughout the festival and campsites.

Keeping you safe

You should sanitise your hands before using toilets, and wash them after leaving. We recommend washing hands frequently throughout the day with soap and water as well as keeping your hands sanitised as much as possible, especially before eating. Good hand hygiene is of course key to preventing transmission of all sorts of diseases.

Be conscious of all common ‘touch points’ such as contactless card readers, work surfaces etc. Keep personal equipment such as phones, camping equipment for your sole use. Do not share equipment outside your household group. Traders will wipe all surfaces you may need to touch before handing it to you.

Cleaning staff throughout the site shall regularly wipe down tables and picnic benches, as well as other common touch points as far as we can identify. The virus tends to deactivate quickly on porous surfaces such as paper, card and wood. Bins will be emptied as frequently as necessary and touch points wiped.

Showers at the festival will be thoroughly cleaning throughout the weekend, and dotted around the different areas of campsites. We recommend using a disinfectant spray when you have finished. These shall be regularly disinfected.

VERY IMPORTANT:

If you see people having fun together at Red Rooster, do not look down upon them for getting close. We are all aware that we need to say socially distanced from each other when not from the same household or social bubble. It is all of our responsibility to look after each other, and those sharing a special moment in these crazy times are aware of who to mix with. Simply place a smile upon them and remember the special moments of getting close and showing love to those around us. Join us in the sounds of drums, shredding guitar solos and soulful vocals, in our wonderful little home at Euston Hall.

The measures in place may be added to, subject to reflect government guidelines.

Remember to get your tickets here to make sure you're able to join us for this much-needed party! We look forward to welcoming you to Euston Hall in September, and as ever we appreciate your ongoing support in these crazy times.

Love & Respect,
Red Rooster HQ